This is Northern Lite’s privacy and data protection statement in accordance with the EU General Data Protection Regulation (GDPR). Drafted on 10.1.2022. Latest change 10.1.2022.
1. THE CONTROLLER
Northern Lite Oy
Koulukatu 13, 30100 Forssa, Finland
2. THE NAME OF THE REGISTER
The company’s customer register and marketing register
3. LEGAL BASIS AND PURPOSE OF THE PROCESSING OF PERSONAL DATA
The legal basis for processing personal data under the EU General Data Protection Regulation is the consent of the individual.
The purpose of processing personal data is to contact customers, maintain customer relations and marketing.
The data will not be used for automated decision-making or profiling.
4. CONTENT OF THE REGISTER
The information stored in the customer register includes: the person’s name, company, contact details (phone number, email address, address), information about the services ordered and changes to them, and billing information.
The name and email of the person can be stored in the marketing register.
Usage information. For example, the pages you view, your sources, the links you click, your IP address, the dates and times of your access, your device and software information, and your other activities on the site.
5. REGULAR SOURCES OF INFORMATION
The information stored in the register is obtained from the customer, for example, from messages sent via web forms, e-mail, telephone, and other situations in which the customer discloses his or her information.
Usage data and cookies are automatically stored during the use of the website.
6. REGULAR DISCLOSURES AND TRANSFERS OF DATA OUTSIDE THE EU OR THE ETA
Identifiable data are not regularly disclosed to other parties. Information may be published to the extent agreed with the customer.
We use third parties to provide and improve our services. These third parties assist us in a variety of tasks, including data maintenance, analytics, customer service, marketing and security. For example, service providers carry out marketing and product development through maintenance and bug finding and fixing. From this information, you cannot be identified.
Data may be transferred to a new owner/company in the event of a merger or sale.
7. PRINCIPLES OF REGISTER PROTECTION
The register is processed with due care and the data processed by the information systems are adequately protected. When the data is stored on Internet servers, the physical and digital security of the hardware is adequately ensured. The controller shall ensure that stored data, server access rights and other information critical to the security of personal data are treated confidentially and only by employees whose job description includes this.
While we, like no company, can guarantee complete data security, we are constantly monitoring for potential security gaps and attacks. Similarly, we may suspend your account if we suspect a security breach.
8. THE RIGHT OF INSPECTION AND THE RIGHT TO REQUEST THE CORRECTION OF INFORMATION
Every person in the register has the right to check the information stored in the register and to request that any inaccurate or incomplete information be corrected or completed. If a person wishes to check the data stored about him or her or to request a correction, the request must be sent in writing to the controller. The controller may, if necessary, ask the applicant to prove his or her identity. The controller will respond to the customer within the time limit set by the EU General Data Protection Regulation (usually within one month).
9. OTHER RIGHTS RELATING TO THE PROCESSING OF PERSONAL DATA
A person in the register has the right to request the erasure of personal data concerning him or her from the register (“right to be forgotten”). Data subjects also have other rights under the EU General Data Protection Regulation, such as the restriction of processing of personal data in certain situations. Requests should be sent in writing to the controller. The controller may, if necessary, ask the applicant to prove his or her identity. The controller will respond to the customer within the time limit set by the EU General Data Protection Regulation (usually within one month).